Freelancing Stack Exchange
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1500 questions
3
votes
4 answers

recommended tool to track clients, projects, files etc.?

What's the best tool for keeping track of all the moving parts of a creative business? I'm looking to be able to see the status & details of clients, prospects, projects, action items, documents & conversations all in one place. Does that even…
IndieEnterpriseConsultant
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3 answers

New client has paid deposit but impossible to get a hold of

I have a new client who I am building a (very small) website for. He has already paid the first 50% upfront. He wants to have a discussion over Skype which I am happy to do. It's been over two weeks and we haven't managed to chat together yet. For…
Tom F
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1 answer

How to figure out the Scope of Work?

If I am starting out in my field as a freelancer, how can I determine what should be in a scope of work, and how can I decide what is acceptable in the Scope of Work before determining it must be changed?
Canadian Luke
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3
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4 answers

How to deal with client's delusion to be a good graphic designer

This happens to me once in a while, and I do my best to convince the client for his own business greater good, but this time is getting serious... I am developing a web project for the client (it's a small company of about 10 employee), the site has…
Mario
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3 answers

How important is it to be a nice guy to your clients?

How important is it to be a nice guy to my clients? Specifically, I'm wondering if I need to make efforts outside my work responsibility. The other option is getting the work done and leaving. The advantages of 'just getting the work done and…
user6035379
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3
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5 answers

Managing client expectations when estimated time is more than expected

I've received requirements for a project, from a possible new client. Thing is, he expects it all wouldn't take more than 2 weeks. After spending some hours doing an estimate, I know there's no way a single senior developer would be able to do it…
RominaV
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2 answers

How to justify an increase of your daily rate

I've started a year ago with a client at a daily rate of €100. We are starting a new project together and after reviewing my new skills and needs, my new daily rate should be €150~180. How to justify such an increase from a year to another ? Given…
tomsihap
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3
votes
3 answers

Test project asking for too much to get a job?

I bid for a project on upwork.com The invitation is for a test project. The test project includes my having to have an AWS account, mysql, ansible, etc, etc. My question is: Is this much investment in a test project worth it for me when my client…
user6035379
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6 answers

Consulting: Do I charge for the time I take to plan the scope of the project?

I'm about to start my first consulting gig with my first client. The things is, I've spent 10+ hours already just scoping the project and estimating how many hours each task takes before even starting to negotiate the contract. My question is, when…
bigpotato
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3 answers

How's it possible there's only a handful of IT freelance web sites?

Either my google is not working or my only resource for clients is a handful of websites. Before you reply with your addition, I've seen: upwork.com (elance gone; odesk…
user6035379
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1 answer

How to write technical offer?

I'm a freelancer, recently I got a client for a mobile app, the matter is I don't know how to write a technical offer for the app, can someone help me please ?
Ahmad
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3
votes
6 answers

Should I Provide Free Support for Sometime

I completed one of my Android App Recently, I provide him with Free Support of 1 Month after going live on play store, and then I will charge him after the free period. Is it the good practice. Should I provid that free support or Should I extend…
AndroidHacker
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2 answers

Increasing rates and liability

I am a fast learner. Right now, I am a entry-level online marketer. I am trying to determine how much I should charge my client because their industry is different than the usual ones. My clients are in the luxury industry so I have to research a…
Aurora A
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3
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3 answers

What to do about negligent clients

I have a client that has on 4 separate occasions scheduled then canceled appointments to meet. He claims to be ready to sign a contract and get started, but we are left waiting. I've suggested having our meetings online via Google Hangouts/Skype or…
stackoverfloweth
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3
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6 answers

An employee from my current client needs to stay at my house, can I charge?

I think this is the right place - but let me know if it's not and I'll move it. I've been working as a freelancer/contractor in London for the last 12 months. My client has a second office outside of London and, occasionally, their employees needs…
dvniel
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