Try turning off Autofocus Microadjustment (AFMA) (see page 200 of the EOS 6D MkII Instruction Manual, or 5D MkII manual).
If AFMA is enabled, even if the adjustment for the particular lens/TC combo mounted is "0", some Kenko TCs will lock up the camera. This still occurs even if the lens is set to 'Manual Focus'. It's been fairly well discussed in certain forums.
I've got an older Kenko C-AF 2X Teleplus Pro 300 DGX bought in 2011 and all of my cameras from about 2012 on have this issue. With AFMA set to 'Enable' if the shutter button is fully pressed the camera throws an 'Error 01' and locks up the camera. It must then be turned off with the battery removed to reset the camera. With AFMA set to 'Disable' there is no 'Error 01' when using the teleconverter.
Very starange issue for me !!! any idea?
– Mishra Aditya Aug 15 '20 at 10:53I updated latest firmware from canon website also, but still it wont.
– Mishra Aditya Aug 15 '20 at 10:54Thank you so much for your prompt reply, we do not use canon 5dmark-ii model. We use canon 6d mark-ii model with kenko and 50mm that throws error code 01. Now there is no issue with 5d i agree but their is an issue with canon 6d mark-ii.
Any thing i can do to run the kenko ON canon 6d mark-ii model?
– Mishra Aditya Aug 18 '20 at 04:09anything i can do to run the kenko teleplus lens in canon 6d mark-ii?
Nor canon Nor Kenko are replying this issue, please help. .....
– Mishra Aditya Aug 18 '20 at 04:09